ROSS: Invoice Create Errors

Created by Kathy Kale, Modified on Wed, 23 Apr at 11:59 AM by Kathy Kale


Invoice by Ship Note errors:

Find the potential invoice by dividing the invoice run until you find the order in error

Order 703037   SN 876022


If nothing else works, fix:

reverse confirm SN 876022

delete line off SN 

delete line off order


add line to new order

release order

SCC change credit status 

SCC Ship Amend or SCC Promo Amend

confirm new SN 

Invoice again



ERROR:

Total Line Value cannot be negative


Clear any freight if the value is zero


P_33951

Open program search on P_33951

negative Total_Line_Value

the line value is 0 for L0150 but the remainder of the freight on the invoice was split with the remaining lines.




Removing the freight did not work either.


ERROR:

Convert EA to LB








This fix did not work either.

ERROR:




ERROR:



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